Refund Policy

Refund Policy

we strive to provide top-notch digital marketing services tailored to meet your unique needs. However, we understand that circumstances may arise where a refund is warranted.

Please review our refund policy below:

Service Satisfaction Guarantee:

We are committed to ensuring your satisfaction with our services. If you are not completely satisfied with the results delivered by our digital marketing agency, we will work closely with you to address any concerns and make necessary adjustments.

Refund Eligibility:

• Refunds are eligible within 3 days of the initial purchase date.
• To qualify for a refund, clients must provide detailed documentation outlining the reasons for their dissatisfaction with our services.
• Refunds will not be provided for services already rendered or for work completed beyond the refund request date.

Refund Process:

• To request a refund, please contact our customer support team at contact email or phone number with your refund request and supporting documentation.
• Our team will review your request promptly and communicate the outcome to you within a day.
• If your refund request is approved, the refund will be processed using the original method of payment within 3 business days.

Exceptions:

• Refunds will not be provided for any third-party expenses incurred on behalf of the client, such as advertising spend.
• Koinfotech reserves the right to refuse or deny refund requests if it is determined that the client’s dissatisfaction is due to factors beyond our control or if the client has violated our terms of service.

Contact Us:

For any questions or concerns regarding our refund policy, please reach out to our customer support team at [email protected] , +918015780011 or reach us through Contact Form. We are here to assist you and ensure your experience with Koinfotech exceeds your expectations.